FAQs

1. What products do you sell ? 

-100% Original and Verified Limited-Edition collection of Sneakers & Streetwear from Nike, Air Jordan, Yeezy, New Balance, Supreme, Drew, HUF, Stussy & more.

2. What is the usual delivery time for products?

Our products are delivered within around 5-7 working days from the date of placing the order. With express delivery it will be delivered in 3-5 days. Also, based on the stock availability, we provide next day delivery if you’re in Kochi.

3. How do I track my order?

- Once the product is dispatched you will receive the tracking details.

4. Are your products brand new and verified?

- Every product sold on LaceUpIndia website is brand new(DS) and 100 percent Verified. Our Verification Team follows a strict Verification process and makes sure all sneakers are legit/verified before shipping them to customers. 

5. Do you offer Cash On Delivery?

- We only accept prepaid payments for all limited-edition products. You can browse through our various payment options. All products will be shipped out only after receiving the payment.

6. Do you allow the return or exchange of sneakers?

- Since we deal with a specific niche of Limited-Edition products sourced on demand, All sales from LaceUpIndia are final. 

 

7.Which shipping carrier do you use?

- The shipping carrier is subject to the serviceability of your Pin code. The products are shipped through Blue Dart, Delhivery, Dtdc etc